Returns and Exchanges
Policy on Returns and Exchanges
1. Pack all the items in the original packing. Items bought as sets must be returned in sets.
2. Fill in the return request form attached to the order.
4. Send the parcel to this address:
38 Umuezebi Street, New Haven, Enugu
5After you have sent the parcel, please inform us of that by sending an email to info@ebeanomarket.com.
Eligibility of Items for Return or Exchange
Customers have the right to return any purchased items without defining the reason within 3 working (three) calendar days from the moment of receiving those items from the Seller or the Seller's representatives. The items can be returned if their consumer properties, factory labels, and ready-for-sale condition are preserved.
To return the items, Customers must submit the copy of proof of purchase and fill in the return request form.
To return the items, Customers must submit the copy of proof of purchase and fill in the return request form.